Please note that there are many different display resolution between every computers, so the color shown on screen may has chromatic aberration. We will try our best to avoid this situation, thanks for your understanding.
About the distance of shooting
Don't be too close to the background when taking pictures
Q:How to do customized background?
A:You can send your request to our customer service or leave a message under the order,our designer will project it for you,then send a sample to help you confirm it
If you want printed your own image, please contact our customer service, or send to our mail,we will print background with your image.
Q:How long will it cost to send the background to me?
A:We need 2-4 workdays to produce after you order.Usually need to send to the United States 12-20 working days,Europe, Asia, Oceania takes 15-30 working days. Africa, South America takes 25-60 working days. Note Brazil takes 40-90 days. If you are anxious to Get the package, please contact us to choose fast shipping.
Q:I still didn't received the package for long time,What happened to my order?
A:In this stuation,please don't hesitate to contact us. sorry that did not give you a satisfying shopping experience.we will try our best to help you.
Your positive feedback is the best encouragement for us.Please leave me a 5 star positive feedback if you satisfied with this order when you receive the items. If you have any question, Please contact us.I will reply within 98 hours and try my best to reslove any problems.
Thank you very much!
1.Q: How to customize the backdrop?
A:If you haven't placed the order, please send the custom information to us.Our designers will design it for you.If you have placed the order, and you want to customize a backdrop,please send your customized information to us within 12 hours.Otherwise we will producer according to the default design.
2.Q: How can i cancel the order?
A:Please cancel it in 12 hours after you paid for the order, otherwise we will arrange the production and shippment for you.
3.Q: How long will it take to finish production?
A:Usually,it will take 2 to 3 workdays to produce after you confirm the design and finish the order.If you are urgent to get the package,please contact us to choose fast shipping.
4.Q: Will there be tariffs?
A:We will try our best to reduce customs declaration price for you. According to the platform rules, you need to bear it by yourself if the tariff is generated.
1. Buyers in most countries can choose the seller's shipping method to ship the goods. Under normal circumstances, we usually send fast logistics, and the goods will arrive in about 12-15 days.
2. Due to the large size of packages, Russian buyers should try their best to choose worry-free distribution channels for large packages or sellers to deliver them on behalf of the seller in order to arrive faster and more stably.
3. American buyers can choose the seller's shipping method, we will send a special line to the large package channel, and the goods will arrive in about 20-25 days.
3. Other buyers, please place the order normally, please keep the chat open, some buyers have wrong addresses, please fill in the accurate address, if the address is wrong, you need to verify it again, thank you.
4. We hope that you can receive the package as soon as possible, and we will also find the most suitable and fastest shipping method to send it to you. We hope that the buyer can wait patiently for the package to arrive. If you have any questions, please contact customer service as soon as possible, and we will handle it for you Satisfied, please do not raise the dispute directly, thank you very much
1：This shop supports buyers to add the required text to the picture. Buyers only need to note the exact text that needs to be added when placing an order. The shop will customize it according to your requirements
2：About chromatic aberration: Since the display status of each monitor is different, the color you see may be slightly different from the actual background color, which does not affect the shooting effect. Please refer to the actual product
If your backdrop arrives with a slight crease, simply iron the back side he image side to easily remove the wrinkle
Customized as your request. Usage: This digitally-created backdrop is an excellent portrait background for people of all ages. It is also well suited for showcasing store displays and for interior decoration, as well as photographing still life arrangements and products. This backdrop is ideal for a variety of events, such as baby showers, weddings, school proms, parties, bridal showers, and holiday celebrations. It also serves as a great background for live performances, such as plays, talent shows, concerts, church pageants, and festivals. It is perfect for television and video productions. Advantage: All our backdrops are constructed of thin, lightweight vinyl. This material allows for easy folding and portability. Backdrops roll out flat and may be hung either vertically or horizontally. Customized backgrounds can also be created upon request; for additional information, please by email. We Support Customized: 1. You can tell the size that you need by email, then we can print the right size for you. 2. If you want your favorite images and sizes, just give us your images and sizes, then we can make for you. Attention: All backdrops will be shipped folded (due to post office policies on shipping size). If your backdrop arrives with a slight crease, simply iron the back side (not the image side) to easily remove the wrinkle. When doing a photo shoot, it is important to remember that different lighting will produce different results, so one good way to improve your photos is to experiment with adjusting the lighting Wrinkle removal recommendations： 1. You can hang it for a few days;2. Or you can roll it tightly with a cylindrical object and leave it for a while; 3. Or if you can try to iron it from the back side by putting a dry cloth between the iron and the backdrop in case the backdrop gets wet, as it is computer printed, so it will be easily damaged if it is wet. Hope it helps
1X LED RGB Crystal Magic Ball Effect Lights with plug
1X IR remote(battery is not included)
1X User's manua(Available type of plug: US /EU standard)